![]() ![]() This will help you deal with the harassment in an informed manner while the professional can assess whether the calls are a willful violation or not. Next, ensure you talk to a legal professional about the situation and discuss options open to you. To ensure quick resolution to your problem, start maintaining a record of the calls you receive for the purpose of recovering debt from the store credit card. In the case of willful harassment, you can sue for three times the monetary compensation, adding up to $1500 per violation. Under the TCPA, you can get monetary compensation of up to $500 per violation. As a result, one of the easiest ways to stop harassment resulting from insistent calls related to your Victoria’s Secret Angel Credit Card would be to report them to the authorities. The Telephone Consumer Protection Act (TCPA) has been put into place to protect consumers from the harassment and annoyance that can result from misuse of telephone communication. Getting incessant calls even though your number is registered on the national Do Not Call registry.Receiving any news of an overdue debt or loan from someone else who was communicated the details by someone from Chase.Getting fax communication or advertising material over fax.Getting calls from automated dialers or robocallers.They do not talk about the purpose of the call or reveal on whose behalf the call is being made The caller does not identify himself or herself.Getting calls after 9 pm and before 8 am.“…Comenity continues to call me on a daily basis, 10x a day some days…” Yanna November 2016Įven if debt recovery is not illegal by itself, the following practices can be seen as harassment: “…but their employees are rude, condescending, call multiple times/day (not just you, the card holder, but your family members, too), and then make up excuses why they’re allowed to do this,…” ~Anna January 2017 The reps are unprofessional and some yell and interject. They need not to harass clients and threaten them about account going to an attorney. Being nasty isn’t going to make me pay any faster. The following are messages from users of the Victoria’s Secret Angel Credit Card who faced call harassment related to debt recovery. While it can be easy to get a credit card from the bank, it may not be as easy to bring the debt recovery process to a stop if you fall behind on your payments. The Angel credit card is backed by Comenity Bank, a company that offers several credit cards, including numerous store cards. However, like any other credit card, Victoria’s Secret Angel Credit Card can also leave consumers vulnerable to debt recovery related harassment calls. Apart from the Comenity Bank, other banks that offer store credit cards include Barclay’s and Bank of America. Like certain credit cards that give consumers rewards, this one also provides rewards such as sign up bonus, annual gifts, and fixed amounts on certain purchases. Unlike a Visa or Amex card, this is a store card and can be used only for purchases at the Victoria’s Secret store. We believe getting involved in our communities makes a difference and we’re dedicated to positively impacting the lives of our associates, our customers and the global community at large.įor more information on Victoria’s Secret & Co.Victoria’s Secret offers customers the option to shop using the Comenity Bank Angel credit card. Our philanthropic efforts represent a rich mixture of backgrounds, insights and perspectives. Underlying everything we do is our commitment to advancing diversity, equity and inclusion and addressing race, ethnicity, people with disabilities and LGBTQIA+ issues and inequities. As one of our company's core values, we understand, appreciate and leverage diversity to provide value for our customers, associates and shareholders. ![]() Deeply rooted in this commitment is our responsibility to women - improving women’s health and wellness, supporting women impacted by domestic violence, developing women leaders, supporting positive mental health in young adults and supporting organizations that work to improve the lives of those within our supply chain. Through financial contributions, nonprofit partnerships, in-kind donations and associate volunteerism, we strive to make lives better and communities stronger. At VS&Co, we are deeply committed to people - our associates, customers, partners - and the communities around the world where we live and work.
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